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applications   ivr services - outbound

Ever wish you could create a standardized outbound message which was personalized to each caller? Has your team discussed automating processes and reducing costs?

Blast Companies can help! Our outbound IVR (Integrated Voice Response) solution allows companies to create sophisticated and personalized messages which interact with callers. By automating processes, clients have seen a dramatic increase in productivity and profitability. Listed below is a high-level outline for review:

Blast Companies Outbound IVR Process:

COLLABORATION

Blast Companies and clients collaborate to identify automation opportunities. (examples - automated renewals/past due reminders)
CREATE A TEMPLATE

Based on a clients database information, Blast Companies creates a standard template which allows maximum personalization and automation to occur. (We create a very complex mail merge)
SEND INFORMATION

Client sends a daily feed of phone numbers and personalization fields to Blast Companies for outbound IVR calling
MERGE FIELDS

Blast Companies automatically merges these fields seamlessly together with the standardized template to create a personalized outbound IVR campaign.
LAUNCH CAMPAIGN

Blast Companies automatically launches personalized outbound IVR

RESULTS POSTED

Results are posted on Blast Companies web interface for client's review.

Click the blue link if you would like to download more information on our broadcasting marketing applications.  if you are looking to send a simple voice broadcast, please visit our voice broadcasting page for more details.

Please contact us to discuss how a personalized outbound IVR can help automate your business and provide a significant return on investment.

 

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