Datotel Partners With Blast Companies To Provide Up-To-The-Minute Client Communication
St. Louis, MO (January 25, 2008) -- In an effort to bring the highest level of customer service and communication to its organization, Datotel has signed with Blast Companies to utilize its Consumer Decoder multi-channel messaging tool. Datotel, a provider of information technology services, will use Consumer Decoder to communicate not only with clients, but also with employees.
Through a proprietary process, Blast Companies' Consumer Decoder application gathers relevant audience contact information and asks participants to choose a preferred medium of contact. Information gathered is then used to communicate effectively with message recipients over SMS text messaging, e-mail, fax and voice broadcasting.
Datotel will use Consumer Decoder to maintain up-to-the-minute communications with clients and employees. From system upgrades to maintenance issues and even internal employee information, Consumer Decoder provides Datotel a tool to keep in contact with an expanding client base and employees out in the field.
"With our 24-hour network operations center, we need a resource that allows us to speak with our clients on a moment's notice," said David Brown, Datotel president. "As a web-based application, Consumer Decoder makes it easy for us to send our customers vital information as soon as it becomes available."
Because Consumer Decoder allows users to send messages -- SMS, email, fax and voice -- via one application, it makes multi-channel communications much easier to manage. Consumer Decoder is just one aspect of Blast Companies' full spectrum of sophisticated messaging applications and marketing services available to its clients.
"In a time when it has become more important than ever to be able to communicate efficiently Consumer Decoder provides a significant opportunity to impact corporate communications with one solution," said Chris Torbit, Blast Companies founder and president. "With business customers in and out of the office, working remotely, etc., Consumer Decoder is an ideal way to communicate with clients at today's speed of business."
Datotel began in 2004 when it opened a $7 million information technology facility in downtown St. Louis. Datotel is a carrier-class data center facility complemented with a full suite of IT services to manage technology systems. High availability IT infrastructure solutions include managed services, collocation and proactive monitoring. Datotel also provides companies with a place to store data off-site, disaster recovery services and network redundancy and connection options in case of a network outage.
Blast Companies offers database messaging applications and marketing services in voice broadcasting, e-mail marketing, IVR and mobile messaging. The company offers a robust product set enabling businesses to deliver personal, interactive messages simultaneously to thousands of customers and prospects over various communications mediums. By offering not just the technology, but also the marketing strategy, design and execution, Blast Companies helps clients dramatically increase productivity, profitability and brand awareness. |